Troubleshooting
Timer Not Working
Timer not starting or time entries missing? Try these fixes.
Timer Won't Start
- Refresh the page
- Check internet connection
- Clear browser cache
- Disable ad blockers
- Try incognito mode
- Use different browser
Time Entry Missing
- Check date filter
- Check project filter
- Look in "All Projects"
- Check if deleted
- Verify sync completed
Time Not Syncing
- Refresh both devices
- Check internet
- Wait a few minutes
- Log out and back in
Browser Extension Issues
- Update extension
- Reinstall extension
- Check permissions
- Try web version
Still Having Issues?
Contact support with:
- Browser version
- Steps to reproduce
- Screenshots