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A Reputation Clients Can Trustbecause it’s earned, not bought
Marketplace stars can be gamed, swapped between friends, or wiped by the vendor. KAZI counts a review only when real, paid work actually happened, weights escrow-backed engagements highest, keeps an honest edit history, and lets a neutral moderator settle disputes. The result is a trust score you can stand behind, and one your clients can believe.
Part of your connected KAZI workspace. It reads from Escrow, Invoices, and Reviews.
See it in action
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Trust that holds up to scrutiny
Verified-Work Reviews Only
A rating is only earned after a real, completed engagement: a paid invoice, a released escrow milestone, or a delivered project. There is no way to seed, buy, or fabricate a score, so every verified badge means real money changed hands for real work.
A Cumulative Trust Score
One honest headline figure built from every verified review, weighted by how the work was paid (escrow-backed engagements count for most), smoothed so a single early rave or rant can’t swing it, and decayed over time so recent work matters more than years-old history.
Facts, Not Just Stars
Alongside the rating, a factual behaviour sub-score reflects on-time payment, on-time delivery, escrow reliability, and tenure, drawn straight from your real invoices and escrow records. Reputation you can point to, not vibes.
Editable Reviews, Honest History
Both sides can edit a review as a relationship grows, but every version is kept in an immutable trail, there is one review per engagement, and edits are re-moderated. A review can’t be quietly rewritten to dodge an open dispute.
Neutral Dispute Resolution
Disagree with a review? Open a dispute with evidence and escalate it. Only a neutral moderator can resolve it, so a vendor can never simply delete a bad-but-fair review, and disputes link to the same escrow or payment dispute, never a parallel version of the truth.
Escrow-Backed Credibility
Funded, released, and disputed escrow milestones feed the score directly. A long history of escrow-protected work that released cleanly is the strongest trust signal KAZI can show a prospective client, and it’s the hardest to fake.
How reputation gets earned
1
Do the work, get paid
Complete a project, release an escrow milestone, or get an invoice paid inside KAZI. That real engagement is what unlocks a verified rating.
2
Collect a verified review
Your client rates the work with consent and approval, one review per engagement. It publishes with a verified badge that cannot be gamed.
3
Carry your reputation
Your cumulative trust score and factual track record travel with you across every client you win, building confidence before the first call.
Why it beats a marketplace star rating
On Upwork and Fiverr your reputation is locked inside their marketplace and leaves with them. On HoneyBook, Copilot and SuiteDash the client portal has no cross-vendor trust layer at all. KAZI ties your reputation to real, paid, escrow-protected work inside the system you already run, and lets it travel with you across every client you win. It is reputation you own, backed by money that actually moved.
Frequently asked questions
What makes a KAZI review “verified”?+
A review is only verified when it comes from a real completed engagement, a paid invoice, a released escrow milestone, or a delivered project, between you and that specific client. Scores can’t be seeded, bought, or self-created, which is what separates KAZI from marketplace star ratings.
How is the trust score calculated?+
It is a cumulative figure built from your verified reviews, weighted by how the work was paid (escrow-backed highest, then paid invoices, then delivered projects), smoothed with Bayesian shrinkage so small samples aren’t over-read, and decayed over time so recent work carries more weight. A factual behaviour sub-score (on-time payment and delivery, escrow reliability, tenure) blends in. Until you have enough verified reviews, the score is shown honestly as provisional.
Can a vendor delete a bad review?+
No. A vendor can respond to a review, but they cannot delete it. If a review is genuinely unfair, either party can open a dispute with evidence, and only a neutral moderator can resolve it. Reviews are also locked from editing while a dispute is open, so no one can rewrite history to escape it.
Who gets a trust score, clients or providers?+
Both. The people who hire and the people they hire each build a verified reputation from real work, so everyone in the ecosystem can see who is reliable before committing. It is a two-way trust layer, not a one-sided vanity badge.
Is my reputation data handled responsibly?+
Yes. Reviews require consent and are approved before they publish, all content is sanitised, and the whole system is POPIA-aware. You own your reputation, and it reflects only real, auditable work.
Start building a reputation that pays off
Try KAZI free. Deliver real work, collect verified reviews, and let your trust score win you the next client.
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