Pro tip: Use ⌘K to quickly search anything in Kazi
Pro tip: Use ⌘K to quickly search anything in Kazi
Pro tip: Use ⌘K to quickly search anything in Kazi
When requests are scattered across email, chat, and forms, things slip and clients wait. Manage every ticket in one shared inbox, automate replies with AI, and resolve issues fast, for freelancers, agencies, and support teams.


Create, assign, prioritize, and track support tickets with customizable statuses and SLA timers.
Unified inbox for email, chat, and form submissions so no client request gets missed.
Pre-written replies for common questions that your team can send with one click to save time.
KAZI AI drafts intelligent responses based on your knowledge base and past conversations.
Set response and resolution time targets with automatic escalation when SLAs are at risk.
Automatic CSAT surveys after ticket resolution to measure and improve support quality.
Part of your connected workspace: tickets link to Clients and Projects, AI replies are powered by AI Agents, and resolution data feeds your Customer Success health scores.
Join teams resolving issues faster with KAZI Customer Support.
Start Free