Pro tip: Use ⌘K to quickly search anything in Kazi
Pro tip: Use ⌘K to quickly search anything in Kazi
Pro tip: Use ⌘K to quickly search anything in Kazi
Pro tip: Use ⌘K to quickly search anything in Kazi
Client requests buried in email, chat, and DMs get forgotten. Capture every issue in priority queues with auto-assignment and resolution analytics, so nothing falls through the cracks again.
Part of your connected workspace: pull context from Clients, deflect repeat questions with your Knowledge Base, and capture follow-up signals through Feedback Hub.
Organize tickets by urgency with customizable priority levels and automatic queue sorting.
Route tickets to the right team member based on expertise, workload, and availability rules.
Track time spent on each ticket to understand support costs and bill clients accurately.
Add custom fields to tickets for project codes, device types, or any data your workflow needs.
Merge duplicate tickets and link related issues to keep your queue clean and organized.
Track first-response time, resolution time, and ticket volume trends to optimize your support.
Try KAZI free and manage support tickets professionally across agencies, support teams, and solo freelancers.
Start Free