Frequently Asked Questions

Getting Started

What is KAZI?

KAZI is an all-in-one freelance business management platform combining project management, time tracking, invoicing, and AI tools.

Is KAZI free?

KAZI offers a free tier with basic features. Premium plans unlock advanced features.

What devices can I use?

KAZI works on any modern browser on desktop, tablet, and mobile.

Account & Billing

How do I upgrade?

Go to Settings > Billing and click "Upgrade Plan".

Can I cancel anytime?

Yes, cancel anytime. You keep access until the billing period ends.

Do you offer refunds?

14-day money-back guarantee for annual plans.

Features

How many projects can I create?

Free: 3 active projects. Pro: Unlimited.

Does the timer work offline?

The browser extension works offline and syncs when reconnected.

What payment methods do clients have?

Credit/debit cards, PayPal, bank transfer, or cryptocurrency.

Security

Is my data secure?

Yes, we use 256-bit encryption and are SOC 2 compliant.

Can I enable 2FA?

Yes, go to Settings > Security to enable Two-Factor Authentication.

Support

How do I contact support?

Email: support@kazi.com Live chat: Available in-app