Quick answer
Yes, KAZI is a strong Acuity alternative when the appointment should end in getting paid. Acuity is a mature appointment product with genuinely deep intake forms, priced at $20, $34 and $61 per month billed monthly as of October 2026, with SMS and packages from the middle tier and API plus white-label on the top tier, over Stripe, Square and PayPal rails. KAZI includes scheduling with deposits, reminders and revenue analytics on every plan per business, settles in ZAR natively through Paystack, and turns the booking into a project, an invoice and a payment in one system.
Bookings in action
Let clients book (and pay for) your time straight from your link.
Where other schedulers stop, KAZI starts
A booking link that only books is a dead end. In KAZI the same booking flows into the rest of your business without copy-paste.
Booking
Client books a time, deposit collected
Project
The booking becomes tracked work
Invoice
Balance due turns into an invoice
Payment
Paid via Paystack, 0% KAZI commission
One system, every plan. Payments settle through Paystack with 0% KAZI commission. Only standard Paystack processing fees apply.
Feature-by-Feature Comparison
Both run a serious appointment book. The differences are the plan gates, the payment rails, and what happens after the appointment.
Appointment booking pages with availability and timezone detection
Included on every plan, including free
Mature appointment product; plans from $20/mo billed monthly
Client intake forms
Custom questions per booking type
Deep, long-form intake forms; a genuine Acuity strength
Deposits collected at booking
Fixed or percentage deposits via Paystack, balance tracked
Deposit options exist via its card rails
ZAR-native payment rail
Paystack settles in ZAR natively; 0% KAZI commission, only standard Paystack processing fees apply
Stripe, Square and PayPal only as of October 2026
Booking becomes project, invoice and payment in one system
One ecosystem from booking to settlement
Appointments and intake, then hand off to other tools
Email reminders included on every plan
Branded confirmation plus 24h and 1h reminders
Email included; SMS reminders gated to plans from $34/mo
Packages and gift certificates
Not a KAZI feature today; we say so honestly
Included from the $34/mo plan upward
API access and white-label
White-label booking pages on eligible plans
Gated to the $61/mo top plan
Booking revenue analytics
Earnings per event type, funnel and no-show rates
No booking revenue reporting as of October 2026
Import your existing bookings
ICS and CSV import, including Acuity exports
Bulk export has known rough edges (wave research)
Pricing model
Per business, not per location tier. Free plan, then from $9/mo
$20 / $34 / $61 per month billed monthly
CRM, projects, files and client portal around the booking
One ecosystem behind the appointment book
Scheduling specialist; the rest is integrations
Acuity Scheduling pricing and feature gates verified as of October 2026 from public pricing pages. Plans change: always confirm on the vendor's site.
Comparison based on publicly available information as of July 2026; see Acuity Scheduling’s own site for current details. Prices are published in USD; amounts shown in other currencies are approximate, converted at current exchange rates. All trademarks are the property of their respective owners. No affiliation or endorsement implied.
Reminders and deposits on every plan, not behind a tier
Scheduling included per business, deposits via Paystack in ZAR, and the booking flows into project, invoice and payment.
Honest Pros & Cons
KAZI
Advantages
Limitations
Acuity Scheduling
Advantages
Drawbacks
Where KAZI might not be for you
We would rather you pick the right tool than the wrong one. KAZI may not be your best fit if:
- Your core workflow is long, complex client intake questionnaires. Acuity intake forms are the deepest in the category.
- Packages and gift certificates are central to how you sell. Acuity has them built in; KAZI does not offer them today.
- You rely on SMS reminders and are happy on an Acuity plan that includes them.
If the appointment is the whole product, Acuity is a worthy specialist. If the appointment is the first step of an engagement you invoice, KAZI runs the whole engagement.
Why Appointment Businesses Choose KAZI Over Acuity
The appointment book is the start. The engagement, the invoice, and the payment are the business.
ZAR-Native Money, No Tier Tax
Acuity takes payments through Stripe, Square and PayPal only, and gates SMS and packages at $34/mo with API and white-label at $61/mo. KAZI collects deposits through Paystack with ZAR-native settlement, includes reminders and white-label-eligible pages without a top-tier gate, and charges 0% KAZI commission on payments.
The Appointment Becomes the Engagement
Acuity is excellent at filling an appointment book. KAZI fills the book and then runs the engagement: the booking creates the client record, becomes a project, raises the invoice for the balance, and settles the payment, all in one system with nothing re-typed.
Intake Where It Belongs
Acuity intake forms are genuinely deep, and if a 40-question questionnaire is your core workflow, Acuity does that better. KAZI covers per-booking-type custom questions and then keeps every answer attached to the client record, the project, and the invoice that follow.
The Verdict
Acuity is a serious, long-refined appointment product, and its intake forms plus packages and gift certificates are real advantages for some service businesses. But its best features sit behind plan gates ($34/mo for SMS and packages, $61/mo for API and white-label as of October 2026), its rails are Stripe, Square and PayPal only, and the trail ends when the appointment books. KAZI includes deposits, reminders, revenue analytics and white-label-eligible pages on a per-business plan, settles in ZAR natively through Paystack with 0% KAZI commission on payments, and turns every booking into a project, an invoice, and a payment. Pick Acuity for questionnaire depth and appointment commerce. Pick KAZI to run the whole engagement in one system.
Frequently Asked Questions
Common questions about KAZI vs Acuity Scheduling for appointment businesses.